- What are my payment options?
- What is the currency for all prices?
- Will I be charged sales tax?
- Can I order by phone?
- How do I know if my purchase has been confirmed?
- Do you offer samples?
- If an item is out of stock, when will it be back in stock?
- Do you ship to Canada?
- Do you ship internationally?
- How do you ship internationally?
- What is your policy regarding duties, taxes and brokerage fees?
- How do I place my international order?
- Why do we charge a $5.00 USD international shipping quote fee?
- How do I pay for my international order?
- How are international shipping and handling charges determined?
- How long will it take me to receive my international order?
Shipping & Fulfillment
- How do I check on the status of my order?
- What are my shipping options?
- How are shipping and handling charges determined?
- Will I receive a shipment confirmation?
- If I place my order today, how long does it take to receive my order?
- Do you offer same day shipping?
- Do you offer Express shipping?
- Do you offer rush processing?
- Where will KoyalWholesale.com ship my order?
- When should I use signature confirmation?
- What qualifies for free shipping?
- What is your return policy?
- What do I do with damaged or defective products?
- What is your glassware policy?
- What happens if I am missing an item?
- How do I change or cancel my order?
Special Services & Programs
- Does Koyal Wholesale have an affiliate program?
- Does Koyal Wholesale have a wholesale program?
- How does Koyal Wholesale safeguard my information?
- How does Koyal Wholesale use my personal information?
About Koyal Wholesale
- What are Koyal Wholesale's hours of operation?
- Where is Koyal Wholesale located?
Contacting Koyal Wholesale
- How can I provide customer feedback?
- How can vendors submit a product for review?
- I am with the press, whom do I contact?
- Whom do I contact about partnership opportunities?
- Whom do I contact for general inquires?
Regulations & Compliance
- Are we shipping your order on a pallet or in a shipping container?
- Are you a wholesale customer in California?
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