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The Koyal Group Info Mag

Wholesale Koyal Group Discounts and Promo Codes: FAQS


  • What are my payment options?
  • What is the currency for all prices?
  •  Will I be charged sales tax?
  •  Can I order by phone?
  • How do I know if my purchase has been confirmed?
  • Do you offer samples?
  • If an item is out of stock, when will it be back in stock?


International Orders

  • Do you ship to Canada?
  • Do you ship internationally?
  • How do you ship internationally?
  • What is your policy regarding duties, taxes and brokerage fees?
  • How do I place my international order?
  • Why do we charge a $5.00 USD international shipping quote fee?
  • How do I pay for my international order?
  • How are international shipping and handling charges determined?
  • How long will it take me to receive my international order?


Shipping & Fulfillment

  • How do I check on the status of my order?
  • What are my shipping options?
  • How are shipping and handling charges determined?
  • Will I receive a shipment confirmation?
  • If I place my order today, how long does it take to receive my order?
  • Do you offer same day shipping?
  • Do you offer Express shipping?
  • Do you offer rush processing?
  • Where will KoyalWholesale.com ship my order?
  • When should I use signature confirmation?
  • What qualifies for free shipping?


Return Policy

  • What is your return policy?
  • What do I do with damaged or defective products?
  • What is your glassware policy?
  • What happens if I am missing an item?
  • How do I change or cancel my order?


Special Services & Programs

  • Does Koyal Wholesale have an affiliate program?
  • Does Koyal Wholesale have a wholesale program?


Security & Privacy Policy

  • What is Koyal Wholesale's privacy policy?
  • How does Koyal Wholesale safeguard my information?
  • How does Koyal Wholesale use my personal information?


About Koyal Wholesale

  • What are Koyal Wholesale's hours of operation?
  • Where is Koyal Wholesale located?


Contacting Koyal Wholesale

  • How can I provide customer feedback?
  • How can vendors submit a product for review?
  • I am with the press, whom do I contact?
  • Whom do I contact about partnership opportunities?
  • Whom do I contact for general inquires?


Regulations & Compliance

  • Proposition 65 Warning



  • Are we shipping your order on a pallet or in a shipping container?
  • Are you a wholesale customer in California?


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Source: http://www.koyalwholesale.com/faq/index.html